I had been working with "Barbara," a sibling of a 55-year-old woman. Her sister, “Lucy”, had mild dementia, liver failure, kidney failure, and a history of alcohol and drug abuse. Barbara needed my help to get Lucy better health care, as she was not taking care of herself from a medical standpoint. Two weeks ago, I received a phone call from Barbara. Lucy was in the hospital, having been taken there after a friend called because she was emotionally and physically deteriorating. She was in full-blown liver failure, among other problems, and the hospital recommended hospice. However, Lucy declined. I was the liaison between Barbara and the hospital staff; A patient advocate (particularly one with a strong medical background) is indispensable at such a time.
To make matters more difficult, we could not get into the hospital's medical records (we were pushed back at every junction) to see what was happening. The problem was that she was dying, had nowhere to go, and nobody to take care of her. Unfortunately, at that point, she didn't meet the qualifications for inpatient hospice.
Over the course of a few days (and many telephone calls), I was able to speak with the hospice team and an incredible hospitalist. It turns out that, as with many hospital systems, they were still trying to keep the patient alive, giving her medication for her liver failure (Lactulose, which causes diarrhea to lower the ammonia level in a patient with liver failure and caused her to have bowel movements in bed) as well as medications to keep her blood pressure normalized as it began to drop. She was dying, and nobody was helping or listening.
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